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We do our best to maintain this guide and keep it up to date however it is for information purposes only and is not subject to the terms and conditions of your holiday
contract with us.
Print what you need
from this guide
This guide is intended for you to cherry pick what you need. That way we avoid wastefully printing information which is not entirely relevant to you. So just print the
pages you want and take them with you. Press control and click on any of the
highlighted links you require.
Pre-departure
holiday check list
Take the time to look through this check list to ensure that you are fully prepared for your holiday.
1) Holiday
documentation/items
a)
Travel tickets, flight, ferry or train. Double check these to make sure all
dates and timings are correct. Also check that names on tickets correspond with
those on the passports of those travelling.
b)
Hire car voucher (if appropriate). Remember you will need a credit card and a
valid driving license when you pick up the car.
c)
Accommodation voucher for your villa and any overnight stop hotels. Double
check these to make sure all dates are correct.
d)
Maps and or satellite navigation system as well as local directions to the
villa / hotels. Check your route on
mappy to make sure you are happy with your timings.
e)
Make sure your mobile phone enabled for international calls and message service
in case you need to call the key holder of the villa.
f)
Satellite navigation system. Many people are using these on holiday nowadays.
2) Passports / visas
a) Ensure that you
have a full passport which is valid until after your return from holiday.
Should your passport require renewal give yourself plenty of time as delays can
build up unexpectedly. You can make
passport applications on line.
b) Children who are
not on parent’s passport and newly born babies require their own passports.
c) Visas are not
required for travellers holding EU passports except for stays exceeding 90
days. All other persons should contact the
French Consulate for details.
3)
Holiday insurance
If you haven’t already obtained Travel Insurance (which you should have as it is a condition of booking that you hold Travel Insurance at least equivalent to that which
we offer) then we suggest you click on the Holiday insurance link above (hold
down your control key at the same time).
It is also a good idea to obtain a European Health Insurance Card (EHIC) to receive
healthcare which will often allow you to recoup excess insurance charges. This
is the equivalent to the old E1-11 form.
4) Medicines
Check you have adequate supplies of any prescribed medicine which you intend taking with you.
5) Money
Ensure you have adequate money available and pay particular attention to any cash deposits which may need to be paid on arrival at the villa. Major credit cards are
accepted all over the world and are a good way to limit the amount of cash you
carry around. Cash machines are also readily available. Do take care with your
money and what you carry particularly on the south coast of France and in busy
places like stations and airports.
6) Glasses
It’s worth taking a spare pair of glasses just in case, particularly if you are the main driver.
7) Permits
If you are intending hiring a boat or similar which require qualification certificates then do remember to check they are up to date and take them with you.
8) Your own house
Let the neighbours know you are going and give them your mobile number, make sure someone local has a key, cancel your milk and newspapers, set the timer lights, set the
alarm, put valuables out of sight and do all you can do to make sure your home
is safe whilst your away.
Travel
related information
1) The airport
You should aim to arrive at the airport at least two hours before departure.
2) The port or train
terminal
Eurotunnel request that you arrive between thirty minutes and two hours of departure and
car ferry operators request that you arrive up to one hour before departure. There are cut price shopping facilities at the ports so you may wish to add time to allow
you to take advantage of them.
Should you miss your crossing then your ticket should remain valid for the next available crossing. Contact the company’s ticket office to change your ticket for the new
crossing time and pay any supplements if applicable. It is possible you will be
placed on stand by for the next available space.
You will be directed to loading zones from where you may leave the car and use the port facilities. Do keep an eye on the departure screens and listen out for
announcements regarding your crossing once through the check-in zone. Marshalls
or crew hands will direct you on board. Once on board park with the vehicle in
gear and the hand break on. Take what you need out of the car as you will not
be allowed back for ferry crossings although with Eurotunnel you stay with your
car throughout the journey.
If you have booked on board accommodation then go to the check-in desk or pursers office where you will receive instructions. Sometimes you can book on board although
the overnight crossings are usually full with advanced bookings.
Do be careful if you decide to take bicycles or other high equipment as these will need to be pre-booked so your vehicle can be allocated over height space on board.
Note – Eurotunnel do not permit LPG or CNG powered cars.
3) Rental cars
Usually cars come with a full tank and you are asked to return it full. Be careful as if you don’t the top up charge is usually very expensive. Check the arrangement at
the time of pick up. It’s also worth double checking what insurance cover and
excess waiver you have on your rental contract as you may well be asked if you
want additional cover.
When you return your car you should park as instructed and remember in busy periods you may need to get to the airport that bit earlier in order to park as some of the
smaller airports such as Ciampino in Rome have limited space for hire cars.
4) Flight confirmations
In some instances, usually charters, it is necessary to call the operator to confirm the flight a day or so before departure. Check your flight details to be sure.
On
the road in France
a)
In order to drive a car legally in France you must be over 21 and have held a
full UK driving licence for more than a year.
Traffic rules are, in fact, almost the same as in Britain with the difference being that in France you drive on the right and not on the left ("serrez à
droite" means keep to the right). Beware not to forget momentarily that
you should be driving on the right, for instance after using a one-way street,
a refueling stop or at a T-junction.
Under the United Nations Conference Treaty on Road Traffic 1968 (which France ratified in May 1977), if a car satisfies the construction and uses regulations in its own
country, it is acceptable in the country of the signatories.
An international distinguishing sign plate or sticker should be displayed as near as is reasonable to the national registration plate at the rear of the vehicle.
You must carry with you the original of the vehicle's registration document, a full valid national driving licence and a current insurance certificate (plus a letter of authorisation from the owner, if the vehicle is not registered in your name).
Before taking to the road in France, make sure you know the French highway code well. You will find the official text of the Highway Code at the website
www.legifrance.gouv.fr
CUSTOMS FORMALITIES
Private motor vehicles, motorcycles (with or without side-cars), motorised cycles and mopeds, may be imported temporarily into France, without customs documents on
condition they are not registered in France.
DRIVING IN WINTER
Even in the mountains, winter motoring is not severely restricted.
Snow chains must be fitted to vehicles using snow-covered roads in compliance
with the relevant road signs. Fines may be imposed for non-compliance. Snow
chains can be hired from most tyre specialist garages in France (see Michelin red guide). Cheaper still, you can buy them from Hypermarkets, especially in mountain areas.
Studded tyres may be used from early November - end of March on vehicles weighing less than 3.5
tonnes.
In bad weather conditions this period may be extended. Speed is limited to 90
km/h (56 mph). During the thaw temporary "thaw barriers" are erected
on some roads, this is to prevent damage to the road surface especially by
heavy vehicles.
For information on road conditions: Centre National d'Information Routière (CNIR)
www.bison-fute.equipement.gouv.fr
INSURANCE FOR MOTORISTS GOING TO FRANCE
Vehicles registered in Great Britain are not obliged to show an international insurance certificate or green card, (article R211-27/ code des assurances), but proof of
insurance may need to be shown when stopped by the police or at customs. Though
a green card is no longer compulsory, it is advisable as it will provide fully
comprehensive cover. Your British insurance will give you the minimum legal
cover required in France: Third party (however third party in France is less
than that in the UK).
If a car is rented in GB, the driver must make sure that he has informed the
care hire company that the car will be exported to France, as some companies do
not extend the insurance outside GB. He might be requested to show to the
French police the rental agreement proving that the car is insured whilst on
French territory.
If stopped by the police you only need to prove that the car is either yours or a company car, and not a rented car:
"Ma voiture n'est pas une voiture de location, et par conséquent n'a pas besoin de la carte internationale d'assurance".
Or if it is a rented car, please show the rental agreement:
"Ma voiture est une voiture de location. Voici le contrat de location qui prouve que je suis assuré en France".
The AA and RAC have special schemes for members, and the AA also has a scheme for non-members.
Special motor breakdown and travel insurance
policies from Europ Assistance
www.europ-assistance.co.uk
MOTORCYCLES AND MOPEDS
Generally, you should follow the same rules as for cars (The Vienna Convention also covers motorcycles, and customs rules are the same as those explained above).
The minimum age for mopeds up to 50cc built not to exceed 45 km/h is 14, no license is required but riders aged between 14 and 16 years must pass a road safety test in
order to be allowed to use mopeds. They must be covered by insurance and crash
helmets must be worn. Cycle paths must be used when indicated by an additional
panel on the sign for the cycle path. They are forbidden on motorways.
Hire of motorcycles 125cc, 50cc, mopeds, cycles and scooters in Paris
SEJEM
Tel:(0033)144930403
Fax:0033144930603
E-mail contact@sejem.com
Passengers: Passengers must wear crash helmets. Only one passenger may be carried on motorised cycles or bicycles (but not on the frame). Children under 5
years of age must be fastened in a special seat. All passengers must be covered
by insurance.
MOTORWAYS
The road network is very well developed in France: nearly a million kilometers, of which almost 8,000 kilometers are motorways. There is usually a toll for motorways
(autoroutes à péage). Because of their private financing, prices per km can
vary. The toll from Calais to Menton (1,260 kms) is 90€ (there are special exit
booths for vehicles with accounts: télépéage automatique).
You will find orange emergency telephones every 2 km, parking and resting areas every 10 or 20 km. 24-hour petrol stations offer a basic maintenance service, and are
located approximately every 40 km. Credit cards (Eurocard, MasterCard, Visa,
Carte Bleue) are accepted as payment for tolls and at service stations.
The charges for assistance on a motorway are fixed by the Government. Since October 2005 the tariff for breakdown service and towing is 97€, for vehicles under 1.8
tonnes on motorways or express roads equipped with emergency telephones. This
covers the cost of repairing the vehicle on the spot (up to 30 mins) or of
towing it up to 5km beyond the next motorway exit.
A 50% supplement is added for assistance at night (from 6pm to 8am), at week-ends and bank holidays.
Motorists can only call the police or the official breakdown service operating in that area, and cannot request assistance from their own company if they break down on a
motorway. The same applies on the Paris périphérique. On the Paris périphérique
panels indicate the time needed to reach the next exit (Porte) taking traffic
jams into account.
To find out everything about toll charges, service stations, rest areas, restaurants, filling stations, and hotels along your route, and for details of your journey,
consult the website
www.autoroutes.fr.
PENALTIES
Drink and Drive: DON'T! The limit is 0.05% alcohol.
Random breath tests are frequent.
· 0.8mg/litre blood: you will have to go to court; maximum fine: 4.500€.
· 0.25mg/l blood: standard fine: 135€.
Speeding fines
50km/h: you will have to go to court; maximum fine 1.500€
40km/h: you will have to go to court; maximum fine 750€
30km/h: you will have to go to court; maximum fine 135€
A new category of offence has been created in the penal code for drivers who "deliberately put the lives of others in danger". This applies when a third person has been put in
direct danger of injury or death through the driver's disregard for safety
precautions: 15.250€ for causing slight injuries and suspension of driving
license for a maximum of three years.
PETROL
LPG gas (Gepel/GPL). There are approximately 1.700 stations selling LPG in France, especially on motorways.
www.gpl.fr
There are some 24 hours automatic petrol pumps operated by credit cards. These do not always accept international credit cards. A sign on the petrol pump usually
stipulates this.
SPEED LIMITS
Unless otherwise signposted and on dry roads;
- 130km/h on dual carriageways and motorways
- 110km/h on dual carriageways and motorways without tolls
- 90km/h on other roads
- 50km/h in towns. Town name starts the limit, a bar through the town name is the deristriction sign.
On wet roads;
- 110km/hr on toll motorways
- 100km/h on dual carriageways and motorways without tolls
- 80 km/h on other roads
Speed limit of 50km/h;
· On motorways in foggy conditions, when visibility is less than 50 m.
Cars towing a caravan: if the weight of the trailer exceeds that of the car, the speed limits are lower: 65 km/h if the excess is less than 30%, or 45km/h if the excess is more than 30%.
Please note: 1. During the first 3 years after passing your test, you must not exceed: · 80 km/h on roads · 100 km/h on urban motorways · 110 km/h on
motorways. 2. On motorways there is a minimum speed limit of 80
km/h (or 50 mph) for vehicles travelling in the left lane (ie outside lane).
For details of speeding fines: see penalties section.
PRIORITÉ À DROITE AND OTHER ROAD SIGNS
In built-up areas, the priorité still applies and you must give way to anybody coming out of a side-turning on the right.
However the priorité rule no longer applies at roundabouts which means you give way to cars already on the roundabout: watch for signs and exercise great caution.
Traffic on roundabout has priority.
Main road - You do have priority.
Written signs include: gravillons (loose chippings), chaussée déformée (uneven road and temporary surface), nids de poules (potholes), déviation (diversion).
RAPPEL under a sign means a continuation of the
restriction.
To find out about the road signs, you can consult the website www.permisenligne.com.
TACHOGRAPHS
All vehicles constructed and equipped to carry ten people or more, driver included (as specified in the registration certificate), must be fitted with a tachograph;
further details from the British Department of Transport.
OTHER USEFULL WEB SITES
www.iti.fr (Route Planner)
www.equipement.gouv.fr (Roads
and traffic info)
www.sytadin.tm.fr (Traffic reports
around Paris)
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10
VITAL RULES TO REMEMBER
Ignoring
these could lead to hefty on the spot fines - or worse.
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1 No-one is allowed to drive on a provisional licence.
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2 Minimum age to drive in France is 18, not 17.
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3 Seatbelts must be worn by the driver and front back-seat passengers.
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4 Under-tens may not travel in the front unless the child is in a specially approved fitted seat facing backwards.
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5 Stop signs mean stop. Creeping slowly in first gear will not do. You must come to a complete halt.
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6 No stopping on open roads unless the car is driven off the road.
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7 Overtaking where there is a solid single centre line is heavily penalized.
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8 A red warning triangle is to be carried in case of breakdown, unless your car has hazard warning lights, but is strongly advised anyway as breakdown may affect your electrics.
However it is compulsory for cars towing a caravan or a trailer.
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9 Full or dipped headlights, as in UK, in poor visibility and at night. Sidelights only when the car is stationary. It is strongly advisable to have a complete spare-bulb kit (buy
before you go) as it is illegal to drive with faulty lights.
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10 Beams must be adjusted for right-hand drive. Yellow-tinted headlights are NOT compulsory for tourist vehicles
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Your holiday villa
1) Directions
You will have
received directions to the villa approximately two weeks before your occupancy
is due to begin. Many clients are using portable satellite navigation systems
which are increasingly accurate all over the world. The postal address of the
villa is usually provided with the directions and this can be put directly into
satallite navigation systems to allow you to organise your own route. If its
not ask and we will try to get it for you. For France we recommend use of
www.mappy.com which is a French route finder system.
2) Help in resort
With the key
directions we also supply the contact phone number of the owner or keyholder
and it is to them you should turn if you need anything. In most cases they can
resolve issues promptly although you may find communication interesting as they
will usually be French. In case of emergency or on going issues you should
contact the our local agent who’s number is also provided. They have the local
knowledge and experience to deal with most things. Please call our UK office if
you feel we could help chasing matters up or for any decisions with financial
implications.
3) Arrival times and occupancy
Details of when you
should arrive at the villa are detailed on both your key directions and the
villa description. This is generally between 16.00 and 19.00. (check the villa
description) You need to vacate the villa by 10.00 on the day of departure
being careful to coordinate with the keyholder/owner for any deposit refunds
and outstanding settlements which may be due.
If you are delayed
and anticipate arriving late telephone the keyholder/owner and explain your
situation. They will tell you what can and can’t be done in such circumstances.
Use the local agents for back up if needs be.
Only the number of
adults and children accompanying the named party leader will be allowed to stay
in the property. Of course you can have visitors but they mustn’t stay the
night.
Generally you can
arrive early and drop off bags or use toilet facilities but you will be
discouraged from occupying the house until preparations are completed. Best to
head for a local café, restaurant, beach or get the shopping done while you
wait.
Be careful if you
are arriving on a Sunday or a local bank holiday to ensure you have worked out
what to do for essential provisions.
4) House keys
There will usually
only be one set of keys for the house. Please look after them as they can be
hard and expensive to replace, above all don’t take them home with you! Should
you loose your keys please inform the keyholder/owner who will inform you of
the cost of replacement which you will be required to pay and make the
necessary arrangements to issue a new set.
When you leave
please remember to put the key in the same place where you picked it up on
arrival. Remember you need to vacate the villa by 10.00 on the departure day.
The same goes for any safe keys and you should remember to remove all valuables
from the safe.
5) Swimming pools - advice, do’s and don’ts
Pool depths are
often indicated in the fact file section of the villa description on the web
site along with any other matters of note concerning the pool. Please take the
time to familiarise yourself with the pool depths especially if you
anticipating supporting non swimmers in the water. Avoid swimming after alcohol
consumption and do not dive even if there is a diving board.
Please don’t
manipulate any of the pool controls which govern the filtration and top up
system nor put any chemicals in the water. The pool will be checked and
maintained for you.
Should the pool
become cloudy so that you can’t see the bottom don’t use it. This can happen
with thunderous weather conditions as well as malfunctioning of the pool
equipment. Shower before use of the pool is recommended as sun tan lotion can
also affect the clarity of the water. Call the keyholder and he/she will
address the matter for you should you have a problem.
A net is usually
provided for you to fish out any insects, leaves etc. which may find their way
into the pool during your say.
Be careful around
the side of the pool especially if it is wet as it can easily become slippy.
Don’t swim at night or if you are completely on your own. Avoid swimming after
alcohol consumption and don’t use anything other than plastic cups by the pool.
Please supervise
children at all times. Many pools have fences now but don’t let that lull you
into a false sense of security as a determined child could still climb over.
Speak to the keyholder about how the alarm operates if there is one, they are
usually water displacement or infra red sensitive.
6) Kitchens
You will find all
that you need in the way of utensils and crockery in the kitchen of your villa.
Should there be anything missing then do contact the keyholder and he/she will
do their best to rectify the matter as soon as possible.
7) Garden furniture
Our villas are well
equipped with garden furniture and pool furniture where there is a swimming
pool. Cushions are not always provided as they are very susceptible to damp if
not cared for properly, if there are cushions please take care to put them
inside when it rains and when you go out.
8) Additional local services
The villa will be
nice and clean for your arrival. In some cases maid services are included
during your stay and this is detailed in the villa description. You can
sometimes employ a maid or cook locally through the key-holder and you should
call in advance if you wish to do so. We accept no responsibility nor do we
guarantee such services it is purely you own arrangement.
In some instances
there is an obligatory end of stay clean which is detailed on the villa
description. In general you are advised to leave the villa in good order and
take rubbish bags to the main bins so as to avoid any additional cleaning
charges.
9)
Linen
You need to check
the villa description carefully to see if linen is included or hired locally or
not available. We encourage our owners to supply linen (which is changed at the
end of each holiday unless stated otherwise) as an all in option but many are
unwilling and on balance we felt we would prefer to have a good wide choice of
villas than turn owners down because of this issue.
If you need to pay
for the linen locally don’t forget to have the ready money available.
10) Washing machines
Most of the villas
have washing machines which you should take care with particularly unfamiliar
top loaders as they are quite fragile and often require a new one rather than a
repair which can cost you dearly. So please don’t force doors or anything like
that, ask the key-holder if you need assistance.
11) Damages
If you see anything
untoward when you arrive then report it to the key-holder straight away to
avoid any dispute later. Hopefully there won’t be any breakages during your
stay but if there are report them as soon as possible to allow time for
suitable replacements to be purchased. Buying the nearest looking thing doesn’t
really help.
12) House and garden maintenance
All issues
connected to maintenance of the house and garden should be reported to the
key-holder who will take the necessary steps.
It may be necessary
for the gardener or pool personnel or other maintenance people to undertake
tasks at the villa during your stay. This is always kept to a minimum with your
privacy in mind but must be done all the same so that the villa is kept in good
order.
13) Plumbing
The drainage pipes
in France are often smaller than in the UK so you should take great care not to
flush anything other than tissue paper down the toilet. In the countryside
septic tanks are often in use so don’t use bleach or similar chemical products
as they can kill the bacteria and lead to an expensive restart operation.
14) Animals and insects
You are advised to
discourage your children from playing with or feeding animals abroad as their
hygiene standards differ from our own. If any of your party are bitten or
scratched by an animal we suggest you seek medical advice without delay.
Keeping the villa
tidy and free of food left lying around will help greatly in discouraging any
animals, rodents and insects. Taking sensible measures such as closing windows
in the evenings when the lights are on in the villa will help keep unwanted
visitors at bay, in particular mosquitoes. Ants have a habit of turning up on
mass whenever there is food around but you will find plenty of products in the
supermarket to dissuade them.
Should you have any
serious infestations such as bees then contact the local agent so that he/she
can address the matter.
15) Toilet paper
You will find
toilet paper in the villa on arrival. However you will need to stock up and are
expected to replace what is used.
Security on holiday
1) Security at the villa
It’s very easy to
switch off and be over relaxed on holiday, which is fine as long as you
remember to take reasonable precautions. Even when you are in the villa you
should remember to lock doors and windows that are out of sight of where you
are spending most of your time.
If there is a safe
in the house then use it for storing your valuables. Lock your car as it too
can be a target.
When away from the
villa close all windows, shutters and grills etc. ensuring the property is
secure. Refrain from leaving portable electrical equipment lying around or
washing on the line.
2) Security at the villa
It’s not nice being
burgled but the important thing is to ensure you report any break in to the
local police within 24 hours. Ensure that you inform the keyholder straight
away. You also need to contact your insurance company and complete all the
necessary paperwork promptly.
3) Don’t make yourself a target
On the whole France
is a very relaxed country to be in but like anywhere there are areas in which
criminals thrive such as large towns. Tourists are often considered easy prey
as they are less wary so try not to attract too much attention, put valuables
out of sight in the car, don’t make public displays of large amounts of cash or
expensive jewellery.
Again if you are
unlucky make sure you report any incident to the police and insurance company.
Have a safe and healthy holiday
Please take a few
moments to digest the contents of this section of the guide as it could make a
big difference to ensuring your holiday is an enjoyable success. Safety and
hygiene standards have come on a long way in recent years but there is still a
significant difference between UK standards and those upheld elsewhere. We
encourage our villa owners to take proper care and we also ask that you do as
well whilst on your holiday.
1) Balconies
Particular care
should be taken if you have young children to ensure that they are not left
unsupervised on balconies. Reduce the opportunity for children to climb over
the barrier by keeping objects such as patio furniture away from the barrier.
2) Bathrooms
Many continental
villas have tiled floors so you need to take particular care and advise
unaccustomed children of the dangers of slipping. Be wary as bath mats are
rarely non-slip. Be wary of the hot water which can sometimes be scalding hot.
3) Barbecues
Do be aware of any
restrictions which may come in to being during unusual dry spells, particularly
in areas of Provence, Corsica and the Cote d’Azur. Fines can be very heavy and
unwitting consequences very serious.
When your barbecue
is finished do ensure you extinguish it properly and don’t put hot ashes in the
bins. Look out for any restrictions on barbecue use.
4) Hobs
In some instances
you will find the hob has a cover which needs to be lifted before use and
should only be closed once the rings have had time to cool. If in doubt ask the
key-holder.
5) Gas and electricity
All UK appliances
will function in France with the use of an adapter plug. The main difference in
the systems is the sensitivity of the fuse switches which are often on a low
tolerance and will trip if too many appliances are running at once and
sometimes in the event of thunderstorms. You should check where the fuse box is
and make sure you have a torch handy so that you can find it in the dark if
necessary.
Please keep an eye
out for any electrical defaults. On the continent the plug sockets in
particular seem to come loose much more easily. Please report any defects to
the key-holder.
Some houses have
gas heaters and whilst owners are obliged to have them properly serviced you
should check if there is a carbon monoxide detector and if not bring it to the
key-holders attention and above all allow for good ventilation at night.
There are a number
of sensible precautions which you can take: Ensure the hot tap is fully turned
off after use. If you smell gas open all doors and windows and extinguish naked
flames. Refrain from switching lights on or off. Leave the building and allow
time for gas to disperse. Report the matter to the key-holder. If you are in
any doubt regarding the functioning of any of the gas appliances ask the
key-holder.
6) Patio doors
Many villas have
large patio windows to take advantage of views, however they are often not made
of toughened glass. So please take particular care and warn children of the
dangers as this is one of the biggest causes of injury in holiday homes.
7) Garden furniture precautions
Take particular
care that such things as sun loungers and deck chairs are erected properly
before use. Be wary of sitting down too heavily on them as the sun can cause
plastic and wood to tire imperceptivity and you will be held to account as
current occupiers.
8) Fire safety
If there are fire
information leaflets in the villa please take the time to read them as they may
well differ from the UK. Upon arrival at the villa familiarise yourself with
the exit nearest to each room. This is also important in hotels you may be
using on route.
9) Emergency service numbers
Fire 18
Ambulance (SAMU) 15
Police 17
10) Adventurous activities
Do be mindful of
the hazards involved when undertaking adventurous activities such as
windsurfing, scuba diving, via ferratas and rope courses etc. Standard holiday
policies don’t usually cover such things so do check on your cover if you are
planning such things and take out extra insurance cover if required.
11) Supervise young children
Never leave young
children unsupervised and always let them know where you will be and stress to
them the importance of not wandering off. Everybody wants to relax on holiday
but child supervision must be maintained as children do tend to be distracted
more easily in foreign places.
12) Playgrounds
Should you use
playgrounds on holiday do remember to keep an eye on your children at all
times. Safety standards are not the same as at home so you may want to check
you are happy with things before letting the children loose.
13) Cots and high chairs
We encourage owners
to put modern cots and high chairs with straps in the villas where advertised.
However some individuals still insist that the old cot that the last five
generations of their family were raised in is best. So if you find that the cot
or high chair is not up to modern standards please ask the key-holder for a
replacement and failing that call our local agent who will address the matter.
Down on the beach
1) Beachside tips
Both by the sea and
on rivers there are a number of potential threats and as ever forewarned is
forearmed so we hope you find the following suggestions useful:
Check if there is a
flag system in operation and if there is how it works.
Ask about the
safest beach at the local tourist office.
Have a look if
there are any lifeguards present.
Don’t swim too far
out and stay within your depth.
Seek advice on
local conditions such as currents and tides.
Children should
always be supervised.
Don’t swim
immediately after eating or drinking.
Take care not to
stray into areas designated for power boats and other motorised craft.
Use plenty of sun
protection.
2) Taking the sun
The effects of
sunbathing without due precaution are now well documented. Try to build your
tan gradually and avoid burning. Always use high protection sun cream and avoid
remaining in the sun for prolonged periods.
In particular, look
after children, who require at least factor 30 blocker and if they are swimming
make sure it doesn’t wash off. Sun hats and protective clothing are highly
recommended for younger children.
The middle of the
day between 11.00 and 15.00 are the times when the suns rays are at their most
dangerous so it is prudent to avoid exposure during this time. Sunscreen should
block both UVA and UVB and have a high SPF.
Eyes also require
protection from the sun, Bs2724:1987 sun glasses offer a reliable British
Standard.
3) Burning and heat stroke
If you are unlucky
enough to burn then get out of the sun and cover up with loose clothing. Keep
an eye on the burns for signs of infection and if you see any go to a doctor.
In the event of sun stroke drink lots of water and avoid alcohol until your
body has had chance to re-hydrate.
General information on France
1) Banks
Cash machines or
“distributeurs” are now found throughout France making it easy to top up your
money using your normal cash card and pin. Just be a bit wary as bank charges
are rising for this service.
Travellers’ cheques
are a good “safe” way to carry money and to an extent can help with budgeting
for the holiday.
2) Credit card companies
Should you need to
contact any of the major credit card companies here are their numbers:
Abbey National 00
44 1908 344900
American Express 00
44 1293 526840
Barclays Bank 00 44
1604 230230
Giro Bank 00 44 151
944 1220
Lloyds TSB Bank 00
44 1702 364272
HSBC Bank 00 44 181
4503122
Nat West Bank 00 44
113 277 8899
RBS 00 44 1702
351303
TSB Trustcard 00 44
1273204471
3) Embassies
Here are the
contact details you may require in case of loss of passport or emergencies:
British Consulate
16 Rue d’Anjou
75008 Paris
Tel: 01 44 51 31 00
Fax; 01 44 51 31 27
British Embassy /
Embassy of Ireland
12 Avenue Foch
75116 Paris
Tel: 01 44 17 67 00
Fax: 01 44 17 67 60
4) Fetes (Festivales)
Regional festivals
occur throughout the summer in France where a real effort is made to make them
special even at village level. The occasion is often a saints day though it
seems like any excuse is employed for a bit of knees up.
Look out for
details in the local tourist office or information centre and on advertising
hoardings.
Brittany has the
infamous Fez Nos which are great fun. Traditional pipe music and chanting with
entertaining dances involving lots of linking of fingers and hands in the air.
All very Celtic.
Corsica has
typically evolved its own unique format accompanied by a range of haunting
ballads, beautiful guitar playing and a type of Gregorian chant. The music
reflects the countryside in many ways.
In the Dordogne the
local festivals are often accompanied by accordion, mandolin, whistles and folk
dancing which tend to lead on to popular disco. Increasing there are elaborate
fireworks displays at around 23.00.
5) Local markets
French markets
range in size but rarely in quality. Great emphasis is placed on fresh produce
and local fare so you should use them wherever possible, not so much as a way
of picking up cheap food but of getting acquainted with the region. Ask for
advice if you can on how to cook things and you will often be agreeably
surprised with what you find out. Most markets are operational between 08.00
and 13.00.
Market days
Dordogne
Bergerac Wed am and
Sat am
Brantome Tues am,
Sun am and Fri am
La Force Thursday
am
Le Bugue Thur am
Les Eyzies Mon am
Riberac Fri am and
Tue am
Sarlat Sat am
(main), Wed am (food only)
Sigueles Fri am
Tocane St Apre Mon
am
Corsica
Porto Vecchio Sun
am
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