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Q. – Question
A. - Answer
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Q. How do I check
availability.
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A. Use the Quick search facility
on the top left of this page. Click on destination to select the country you
want, say FRANCE, if you know which region select that too, say DORDOGNE. Then
how many people in your party say 6 (it’s not vital how many just something
close to your party size) and then the category of property, say VILLAS. Then
from the list of dates select your start date by clicking on the date. Click OK
and you will see a list of available villas starting with the smallest. Scroll
down and select the next page if you want to see more. The last page has the
biggest villas.
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Q. How do I book ?
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A. When you have found the villa
of your choice just click on the secure booking link on the villa page. From
there you can book on line and pay with your card. Your booking will usually be
confirmed within 48 hours, the time it takes us to process your booking. Or if
you prefer email on info@world-villa.co.uk
or phone 01756 751777 and we can take you through the booking process.
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Q. Can I place an
option ?
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A. Email the option dates and
villa you would like info@world-villa.co.uk.
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Q. Can I book travel,
car hire and insurance ?
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A. Yes just click on the link
buttons at the side of each page, check availability and book online direct
with the recommended supplier. We have negotiated favourable rates with all our
listed suppliers for your convenience.
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Q. How do I pay ?
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A. The usual villa deposit is 25%
unless specified. The balance is due 10 weeks before departure. Travelling
within the 10 weeks requires full payment at the time of booking.
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Q. Can I arrive any
day ?
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A. Unfortunately no. All villas
change-over on Saturdays except for Corsica which is a Sunday change-over and
Crete a Tuesday (unless specified otherwise).
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Q. What does the
price include ?
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A. The price is for the rental of
the villa for one week regardless of the number of people occupying the villa.
No travel or hire car or insurance are included, they are extra and purchased
independently. Most service charges and sometimes linen are included but you
should check the villa description for exact details.
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Q. What time can we
arrive and when do we need to leave ?
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A. The villa is available to you
from 17.00 and you need to leave by 10.00 (unless stated otherwise).
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Q. How can I be sure
my money is safe ?
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A. Pay by credit card. There is no
safer way of purchasing on line although there is a 2% charge on the balance.
Villas Worldwide is backed by its longstanding sister company Villas du Monde
located at 225 Rue saint Honoré, Paris and we can assure you that your holiday
is secure.
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Q. Are you bonded ?
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A. In accordance with "The Package
Travel, Package Tours Regulations 1992" all passengers booking with Villas
Worldwide Limited are fully insured for the initial deposit and subsequently
the balance of all monies paid to us, including repatriation if required,
arising from the cancellation or curtailment of your travel arrangements due to
the insolvency of Villas's Worldwide Limited. A certificate detailing this
cover will be given to each and every passenger as evidence of cover. Please
ensure that you have been given the appropriate certificate(s) at the time of
booking. This insurance has been arranged by Towergate Chapman Stevens through
igi Insurance Company Limited.
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Q. What is not
included in the price ?
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A. Check the individual villa
description. Generally “extra” services such as change-over charges, final
clean, maid service, cook and baby sitting are not included. Linen (which means
bed linen and towels) is sometimes extra. Food packs (not usually available)
are not generally included, nor are transfers to the villa from airports, ports
or stations.
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Q. Where can I see
the price ?
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A. Just below each villa
description. Click on a month to see availability and price, the colour codes
below show the availability status.
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Q. Do I have to pay
a local deposit ?
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A. Yes. Local deposits are paid in
most cases. Check the villa description for details.
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Q. What is the
minimum length of stay.
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A. One week.
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Q. Star rating – how
does it work ?
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A. Ratings are given according to
our interpretation and serve as a guide only.
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