Q. – Question
A. - Answer

Q. How do I check availability.

A. Use the Quick search facility on the top left of this page. Click on destination to select the country you want, say FRANCE, if you know which region select that too, say DORDOGNE. Then how many people in your party say 6 (it’s not vital how many just something close to your party size) and then the category of property, say VILLAS. Then from the list of dates select your start date by clicking on the date. Click OK and you will see a list of available villas starting with the smallest. Scroll down and select the next page if you want to see more. The last page has the biggest villas.

Q. How do I book ?

A. When you have found the villa of your choice just click on the secure booking link on the villa page. From there you can book on line and pay with your card. Your booking will usually be confirmed within 48 hours, the time it takes us to process your booking. Or if you prefer email on info@world-villa.co.uk or phone 01756 751777 and we can take you through the booking process.

Q. Can I place an option ?

A. Email the option dates and villa you would like info@world-villa.co.uk.

Q. Can I book travel, car hire and insurance ?

A. Yes just click on the link buttons at the side of each page, check availability and book online direct with the recommended supplier. We have negotiated favourable rates with all our listed suppliers for your convenience.

Q. How do I pay ?

A. The usual villa deposit is 25% unless specified. The balance is due 10 weeks before departure. Travelling within the 10 weeks requires full payment at the time of booking.

Q. Can I arrive any day ?

A. Unfortunately no. All villas change-over on Saturdays except for Corsica which is a Sunday change-over and Crete a Tuesday (unless specified otherwise).

Q. What does the price include ?

A. The price is for the rental of the villa for one week regardless of the number of people occupying the villa. No travel or hire car or insurance are included, they are extra and purchased independently. Most service charges and sometimes linen are included but you should check the villa description for exact details.

Q. What time can we arrive and when do we need to leave ?

A. The villa is available to you from 17.00 and you need to leave by 10.00 (unless stated otherwise).

Q. How can I be sure my money is safe ?

A. Pay by credit card. There is no safer way of purchasing on line although there is a 2% charge on the balance. Villas Worldwide is backed by its longstanding sister company Villas du Monde located at 225 Rue saint Honoré, Paris and we can assure you that your holiday is secure.

Q. Are you bonded ?

A. In accordance with "The Package Travel, Package Tours Regulations 1992" all passengers booking with Villas Worldwide Limited are fully insured for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Villas's Worldwide Limited.
A certificate detailing this cover will be given to each and every passenger as evidence of cover. Please ensure that you have been given the appropriate certificate(s) at the time of booking.
This insurance has been arranged by Towergate Chapman Stevens through igi Insurance Company Limited.

Q. What is not included in the price ?

A. Check the individual villa description. Generally “extra” services such as change-over charges, final clean, maid service, cook and baby sitting are not included. Linen (which means bed linen and towels) is sometimes extra. Food packs (not usually available) are not generally included, nor are transfers to the villa from airports, ports or stations.

Q. Where can I see the price ?

A. Just below each villa description. Click on a month to see availability and price, the colour codes below show the availability status.

Q. Do I have to pay a local deposit ?

A. Yes. Local deposits are paid in most cases. Check the villa description for details.

Q. What is the minimum length of stay.

A. One week.

Q. Star rating – how does it work ?

A. Ratings are given according to our interpretation and serve as a guide only.